Define the job.
We talk about your business, the people using the product and the systems already in place. Together, we define what needs to change and how we will judge the result.
A shared brief and a clear goalHow we workA clear route
A clear route
from here.
You should know what is being built, what it costs and what happens next. We agree those things before delivery begins.
Agree the boundaries.
You receive a proposal covering the work, cost, milestones and responsibilities. We make the boundaries clear, including anything outside the scope. If requirements change, we discuss the impact before adding the work.
A proposal, agreed cost and milestonesSee it take shape.
You see the work in stages and give feedback before launch. Design, development and testing stay connected, with decisions and progress explained in plain English.
Working previews and review pointsMake the handover.
We test the agreed journeys, prepare the release and hand over the access and documentation you need. Ongoing support is agreed separately so you know what is covered after launch.
A tested release, access and documentation